Wainhouse recently cited it’s “2016 Predictions for UC and Collaboration” forecasting insights for UCaaS, VCaaS, AV, ME and LRMs. It’s not always easy to predict the future, but when the results are so compelling and they provide vast business improvements to your communications infrastructure it’s hard to ignore the advancements and not make changes to your enterprise communications.
Making these changes can seem daunting if you are not familiar with the solutions available. An IT Service provider realizes that making these transitions are hard, even harder if your trying to choose new cloud technologies for team collaboration for hundreds, maybe thousands of employees. However, speaking to an IT professional about the different solutions can provide a clear vision for a smooth deployment if enough foresight and discussion/discovery sessions clearly map out the deployment.
Viewing the results for a UC deployment in the cloud are so compelling when you see that collaboration happens at a rapid pace. Take for instance software enabled communications, the focus for new deployments have turned toward UCaaS (unified communications as a service) because it can provide tremendous value to enterprise customers deploying UC systems, components, operating systems, and applications programs include presence, contact lists, voice, video, instant messaging, conferencing, collaboration, unified messaging, call center, and mobility. Many organizations are finding that “UCaaS offerings are increasingly functionally competitive with their premises-based alternatives” cited in the Gartner 2015 Magic Quadrant Report. UCaaS systems are being designed to solve particular business challenges or designed for better ways to address everyday business issues by incorporating communications functionality within other applications. The ability to embed communications software into BPI, applications, and workflow programs will revolutionize how your enterprise work gets done.
The outcome is to rid enterprises of communications bottleneck, improve productivity and increase business activities while reducing capex and opex. The key is to then organize these tools to support the workflows and processes that create revenues and profits that help accomplish an enterprise’s goals. With the adoption of communication as a software, UCaaS produces compelling business improvements.
Contact BizTech Fusion to start the conversations on how we can help you choose the right UC solution for your organization at solutions(at)biztechfusion(dot)com